Our pet hamster sadly passed last week, I contacted animals at home and Emma came out the same day to collect him from us and explain the service. She kept me updates through the week and returned his ashes just 5 days later, along with his framed paw prints and a few other things including seeds to plant and a candle to remember our boy with. The whole experience with Animals At Home was fantastic; the love and care even our little hamster was treated with was so greatly appreciated. They made what is a painful time for any pet owner much easier and I cannot recommend them enough – a huge thank you to the team ❤️